To say the pandemic has greatly affected our globe is an understatement of the year. People have died, economies have collapsed, social lives of people have been distorted, most jobs are being done virtually and a lot have lost their jobs.
But that’s not the issue I’m dwelling on here!
How many people do know that there was a Canada-wide outage in telephony last Monday? Most people and organizations were not able to use their telephones and the internet.
For a society that has taken the use of such things for granted, it could be painful. Moreover, in a situation where people and businesses depend on the services because of the pandemic, it was embarrassing.
But then, thank God for little mercies. By 6 pm, things were already getting back to normal.
What I took out of the incident is the fact that the personnel and companies responsible didn’t have a choice but to satisfy the people. If they didn’t have a choice, the government itself was even in a worse position.
The occurrence has shown there’s no perfect situation. It’s the people that should be critical of the services being provided.
Let’s imagine such an incident happening in an underdeveloped society, how long would it have taken for the situation to return to normal?
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